Shipping Policies

Free Shipping within Canada on all jewelry orders
Free Shipping to USA available on orders over $200 with code FREESHIP
Connection Kits require a flat rate fee of $20 for shipping fee due to the glass jar but still qualifies for free shipping with code FREESHIP when the order is over $200
Free local pickup available in Edmonton, Alberta, Canada with code LOCALPICKUP

At this time I only ship within Canada and the USA. If you are outside Canada or the USA but would like to place an order, contact me for possible shipping exception and pricing.

Please allow up to a maximum of 15 business days for items to be shipped (although usually items will be shipped much sooner than that!). If you need your order sooner than that, please let me know and I will rush your order!

Arctic Arise is not responsible for lost or missing parcels.

If you chose Tracked Shipping at checkout, I will provide a tracking number so you can trace your parcel. If you chose No Tracking option at checkout, your items will be shipped in a mini mailer box with stamps and is not traceable. Once the parcel is out of my hands, you would need to contact Canada Post regarding any issues. At this time I send all mail via Canada Post.

If you are within the Edmonton area and would like to arrange local pickup, you can choose Local Pickup at checkout and I will contact you directly with the address and instructions for pickup after the order has been placed. Pickup location will be on the west side of Edmonton.

If you have any questions or concerns regarding an order or shipping, please do not hesitate to reach out here!
I will be happy to do what I can to answer any questions you may have! :)